Privacy Policy

 

1. Data Controller

The data controller is:
Store Eclipse
Email: [email protected]

2. Data Collected

We collect the following types of personal data:

  • Identity data: name, surname
  • Contact data: email address, phone number (if provided)
  • Delivery data: shipping address, billing address
  • Order data: purchased products, order history
  • Technical data: IP address, browser type, device information
  • Payment data: processed securely by third-party providers (we do not store full payment details)

3. Purpose of Data Processing

Your data is collected for the following purposes:

  • Processing and delivering orders
  • Managing customer service and support
  • Sending order confirmations and transactional emails
  • Preventing fraud and securing transactions
  • Improving website performance and user experience

We do not sell or rent your personal data.

4. Legal Basis (GDPR)

We process your data based on:

  • Contract performance (order processing)
  • Legal obligations (invoicing, accounting)
  • Legitimate interest (fraud prevention, website security)
  • Consent (marketing emails, cookies)

5. Data Retention

Personal data is retained only for as long as necessary:

  • Order data: up to 10 years (legal obligation)
  • Customer account data: until deletion request
  • Marketing data: until consent is withdrawn
  • Technical cookies: up to 13 months maximum

6. Data Sharing

Your data may be shared only with:

  • Payment providers
  • Shipping carriers
  • Hosting provider
  • Technical service providers (WooCommerce, email systems)

All partners are required to comply with GDPR.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Object to processing
  • Request data portability

To exercise these rights, contact: [email protected]

8. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

9. International Transfers

If data is transferred outside the EU, we ensure adequate protection measures are in place (standard contractual clauses or equivalent safeguards).

10. Contact

For any privacy-related request:
[email protected]